Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the date,

    • In the case of a contract of sale: at which you or a third party designated by you, other than the carrier, took or has taken possession of the last goods.
    • In the case of a contract covering several goods ordered by the consumer under a single order and delivered separately: where you or a third party, other than a carrier and designated by you, have taken possession of the last goods.
    • In the case of a contract for the delivery of goods in several instalments or pieces: where you or a third party, other than a carrier and designated by you, have taken possession of the last instalment or piece.
    • In the case of a contract for the regular supply of goods over a specified period: on the date on which you or a third party, other than a carrier and designated by you, took possession of the first goods

When several alternatives meet, the last point in time is decisive.

In order to exercise your right of revocation, you must inform us ([company with legal form], Elke Bungeroth, Podbielskistr. 3a, 30163 Hannover, elke@bungeroth.com) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached sample revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

 

Consequences of revocation

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery from the cheap standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to [company with legal form], Elke Bungeroth, Podbielskistr. 3a, 30163 Hannover, elke@bungeroth.com, immediately and in any event no later than fourteen days from the day you notify us of the cancellation of this agreement. The deadline is deemed to have been met if you send the goods before the end of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing their condition, properties and functioning.

 

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